An article for the World Economic Forum recently picked out the top technology trends to emerge as a result of the Covid-19 pandemic.
In most cases, the article explained that the global pandemic has accelerated the use of technology that was already growing in popularity. So, what technology could you be exploring as part of your business in the coming months?
Online shopping has certainly received a boost due to the ‘Stay at Home’ message from the UK government, with some businesses struggling to keep up with demand from their customers. It’s not just retail that has seen an impact either, with food deliveries also impacted.
As well as having the technology to support online shopping and ordering, any business that’s delving into this arena also needs to make sure they have a “robust logistics system” to support it. Robot deliveries are also expected to become more prevalent as companies look for ways to minimise human-to-human contact.
Similarly, digital and contactless payments have received yet another boost, both as a result of the rise in online shopping and the desire for businesses to reduce physical touchpoints between customers and their staff.
Of course, working from home is something that many of us are having to get to grips with at the moment. As a result, cloud technology, virtual private networks (VPNs), work collaboration tools and voice over internet protocols (VoIPs) have all become much more important to many businesses.
Those that are struggling with the introduction of new technologies to their firms may want to look for IT technical support in London and elsewhere to make sure that any new tools and software are introduced as smoothly as possible.
The news provider shared the findings of a survey exploring what issues people are finding most challenging in relation to working from home. At the top of the list is communication and collaboration (20 per cent) and loneliness (20 per cent). Not being able to unplug was also identified as an issue by 18 per cent of those questioned.
An article for Forbes recently listed the ten top technology trends of the Fourth Industrial Revolution, which included cloud and edge computing in fifth place. Also in the list were 5G networks, robots and cobots, and big data.
Artificial intelligence (AI) and machine learning was named as the top trend to watch this year, meanwhile.
The news provider noted that AI in particular is already being used in our daily lives, from powering product recommendations on large online retail sites like Amazon to providing personalised suggestions on media streaming services like Netflix or Spotify.
Online entertainment is, of course, another area of technology that has significantly benefited from the extended lockdowns in countries around the world, whether it’s a streaming service like Netflix or online video chat and conferencing apps that are tapping into people’s desire to have remote social interactions.