Risk Management Advisory
How Stellarise gave this start-up a secure IT platform from day one – so they could focus on growth with confidence.
Location: UK, Europe
Year founded: 2017
Following a recommendation, Stellarise were approached by a start-up risk management advisory firm with ambitious growth plans. Working with some of Europe’s leading corporates, they advise on the growing threats and risks from compliance, misconduct, cyber, reputational and ethical challenges.
With their clients operating under scrutiny in highly regulated markets, this start-up required secure state of the art IT from day one. In order to focus on growing their business, they decided to outsource their IT infrastructure to Stellarise.
The executive team were acutely aware of the problems associated with hardware failures and system downtime, data security breaches, multiple network providers and capacity planning. In a sector that advises clients on reputational damage, they knew that their own IT had to operate to the highest standards from the outset.
They wanted a responsive single vendor to provide all these services with an approach tailored to their needs, a well-defined and documented service level agreement and a long-term reliable support.
Stellarise and our client worked together to develop a technology plan that would meet their specialised start-up needs and business objectives – but also grow with them. This included:
Setting up a secure email service for the business easily accessible from both computers and mobile phones
Secure and reliable Cisco networking infrastructure with the best connectivity and protecting their business 24/7
Supplying the most cost-effective and reliable hardware to fit their users’ needs and ensuing hardware maintenance
Ongoing proactive monitoring and support of their systems.
“The responsiveness of Stellarise make it very easy to work with them. They completely understand our needs. That’s the difference from bigger providers I’ve experienced in the past. They were very good at taking on our requirements and coming up with a tailored solution that worked for us from a usage as well as a cost perspective. Some suppliers live in their own technical universe but the people at Stellarise know how to communicate well with clients who are not IT savvy. They take care of the technical details and implement it.”
The start-up has grown in terms of staffing and new business – and have done this with complete confidence in their IT. This has contributed to growth as they’ve been able to focus on the business, knowing that their IT solution is robust and secure. They view their relationship with Stellarise as a key part of their growth strategy.
“Stellarise have been great at identifying where we might be in the next 2-5 years. It’s very important to have IT that will work down the line and grow with us and Stellarise have a consultative approach and strategic vision as well as always being there for us on a day-to-day basis. We have every confidence that as we grow, they’ll have the solutions we need. They definitely take the stress away and help us run our business efficiently with no interruptions. In a small business you have to multi-task so for this to be taken off our plate, it’s been invaluable.”